News Flash

Carrboro Town News

Posted on: July 19, 2021

Chapel Hill Transit returns to full service in August

Jones Ferry bus

News from Chapel Hill Transit

Chapel Hill Transit will bring back all of its routes, with schedule adjustments, starting Aug. 1.

Chapel Hill Transit has been running reduced service since last year. Routes including the B, CCX, F, G, JFX, T, and Safe Rides have not been running; starting in August, those routes will return. This return has been approved by local public health and emergency management officials.

COVID safety protocols will continue to impact how Chapel Hill Transit provides service. In response to the COVID-19 pandemic, Chapel Hill Transit leaders made service adjustments in real time, focusing on:

  • Operator and customer safety
  • Facilitating social distancing on vehicles
  • Providing transit access to community members with the fewest mobility options, and
  • Restoring transit service that supports access to jobs, healthcare, education and other essential services.

Moving into August, and the beginning of a new academic year for UNC-Chapel Hill, Chapel Hill Transit will continue to balance the safety of transit operators and customers, and providing options for community who rely on transit services, with staffing challenges and increased customer needs.

SAFETY FIRST
Chapel Hill Transit has taken a number of steps to ensure our customers' safety while on the bus.

  • All customers and team members are required to wear masks while on transit vehicles
  • Chapel Hill Transit vehicles are cleaned multiple times a day
  • New ultra-violet technology, which kills the coronavirus that causes COVID on surfaces, has been installed on all vehicles
  • Special HEPA filtration units, proven effective against the virus, have been installed on all vehicles
  • Barriers have been installed between seating benches to provide physical separation between people

CRITICAL OPERATOR SHORTAGE LEADS TO SERVICE CHANGES
Chapel Hill Transit is experiencing a critical shortage of operators. "We are working hard to develop schedules that provide a high level of service and can be maintained throughout the fall," says Brian Litchfield, director of Chapel Hill Transit.

"We have more than 30 full-time operation positions available," says Litchfield. "We've had to look at a number of ways to provide the service we will need this fall, with a focus on balancing the needs of customers with our staffing levels. As a Chapel Hill Transit customer, I understand what this means to our customers and community, and I am committed to returning to standard service levels as our staffing allows."

Chapel Hill Transit is actively recruiting bus operators for full and part-time positions, paid-training, and excellent benefits. Anyone interested can apply at: townofchapelhill.org/jobs

Chapel Hill Transit is finalizing a contract with Carolina Livery to provide service for the B route, CCX route and JFX route. Carolina Livery will provide all the trips for those routes until further notice.

"We're working with their team to ensure those buses have good signage and reliable service," says Nick Pittman, Chapel Hill Transit's planning manager. "There are some drawbacks like not being able to use NextBus to track the vehicles and operators who are as knowledgeable about the Chapel Hill and Carrboro area. This is meant to be temporary until we can hire enough operators to resume providing the service for these routes."

In addition to Carolina Livery taking over these three services, Chapel Hill Transit is reducing service on some of our most frequent routes including the: J route, NS route, NU route, RU route and S route.

BE PATIENT WHILE WE ADJUST

"With our operator shortage, the team members we do have are working extra hard to provide quality service. But operators still get sick, need to take care of family members, and make mistakes," said Brian Litchfield. "Please be patient with our team members as we adjust to providing more service to more people."

To have the best experience riding Chapel Hill Transit, please:

  • Get to your stop early
  • Mistakes happen, and fewer operators mean fewer team members who can make up for late buses. Customers should leave room in their schedules in case there is a traffic delay or missed trip that affects the trip they planned to take.

Have questions? Ask your operator respectfully and from a safe distance

While many team members are vaccinated, some have not been able to be vaccinated. Operators interact with hundreds of people daily, please respect their personal space and interact with them kindly and respectfully.

Have patience
Fall is always a difficult time, with many additional cars filling Chapel Hill and Carrboro streets, and pedestrians and cyclists commuting throughout the community. Safety is Chapel Hill Transit's operators' top priority, please be patient with transit operators and give yourself more time than normal to get to your destination.

Tell us if you have issues
The Chapel Hill Transit administrative team is available to help with any issues. Please share any concerns with them via email: chtransit@townofchapelhill.org or phone: (919) 969-4900

DOUBLE CHECK YOUR ROUTES AND SCHEDULES & OTHER CHANGES

Chapel Hill Transit implemented service changes on Aug. 3, 2020. Many routes and schedules changed. For customers who have not been using transit, review the new route brochures online: All Routes & Schedules.

Chapel Hill Transit's office will remain closed to the public. Lost and Found and EZ Rider certifications will remain by appointment only. Please call 919-969-4901 to speak with a member of the Chapel Hill Transit team.

Facebook Twitter Email

Other News in Carrboro Town News

Carrboro This Week

Carrboro This Week

Posted on: September 23, 2021
Town Council Live Stream

Town Council Update

Posted on: September 24, 2021
compressed_Advisory Board Recruitment-Instagram

Advisory Board Recruitment

Posted on: September 24, 2021
Carrboro Postcard Sept 2021_1

Carrboro This Week - News & Noticias

Posted on: September 17, 2021
Livestream_web

Town Council Update

Posted on: September 20, 2021
Cleaning Carrboro

Community Trash Cleanup: Sign up Today!

Posted on: September 15, 2021
Hispanic Heritage Month

Carrboro Celebrates Hispanic Heritage Month

Posted on: September 15, 2021
CMFCanceledLogo

2021 Carrboro Music Festival Canceled

Posted on: September 13, 2021
Livestream_CouncilMeeting

Town Council Meets Tuesday, Sept. 14

Posted on: September 13, 2021
GREETINGS from our New Town Manager (community)

Greetings from Our New Town Manager!

Posted on: September 9, 2021
Youth Advisory Board IG

Join the Youth Advisory Board!

Posted on: August 30, 2021
Carrboro Police

Four Suspects Charged for Shooting

Posted on: August 30, 2021
Mercato2

Governor Cooper Visits Carrboro

Posted on: August 26, 2021
Citizens Academy

Carrboro Citizens Academy Postponed

Posted on: August 24, 2021
Update

Estes-Greensboro Roundabout Update

Posted on: August 23, 2021
Bikes Only

Your Attention Please

Posted on: August 5, 2021
Truth Plaque

Carrboro to Unveil New Truth Plaque

Posted on: July 28, 2021
Vaccination

Orange County Health News

Posted on: July 29, 2021
Vaccination

At-Home Vaccinations

Posted on: July 20, 2021
Food Dist for social media

Free Food Distribution July 22

Posted on: July 13, 2021
Richard White III

Carrboro Announces New Town Manager

Posted on: July 13, 2021
Town Council Live Stream

Town Council Update

Posted on: June 28, 2021
Carrboro This Week (13)

Carrboro This Week

Posted on: June 25, 2021
July Fourth 2021

Town of Carrboro July 4th Events

Posted on: June 23, 2021
HBE-Flyer 2021 June class (2)

Free! Homebuyer's Education Webinar

Posted on: June 23, 2021
Small Town PRIDE

Feel Small Town Pride!

Posted on: May 28, 2021
Carrboro This Week June 17

Carrboro This Week

Posted on: June 16, 2021
Town Council Live Stream

Town Council Update

Posted on: June 17, 2021
Town Council Live Stream

Town Council Update

Posted on: June 11, 2021
Carrboro This Week June 11 2021

Carrboro This Week

Posted on: June 11, 2021
Around Carrboro Pop-Ups

Around Carrboro Pop-Ups Coming Up!

Posted on: May 28, 2021
Carrboro This Week

Carrboro This Week

Posted on: June 2, 2021
Town Council Live Stream

Town Council Update

Posted on: June 7, 2021
Trail at Adams Tract

Trails Day in Carrboro

Posted on: June 4, 2021
Town Council Live Stream

Town Council Update

Posted on: May 27, 2021
Carrboro This Week May 21

Carrboro This Week

Posted on: May 19, 2021
Town Council Live Stream

Town Council Update

Posted on: May 21, 2021
Town Council Live Stream

Carrboro Town Council Update

Posted on: May 14, 2021
Carrboro This Week

Carrboro This Week

Posted on: May 14, 2021
Town Council Live Stream

Town Council Update

Posted on: May 7, 2021
Carrboro This Week May 7 2021

Carrboro This Week

Posted on: May 6, 2021
Bike Month

May is Bike Month in Carrboro

Posted on: May 4, 2021
Town Council Live Stream

Town Council Update

Posted on: April 30, 2021
Carrboro This Week

Carrboro This Week

Posted on: April 28, 2021
ArborDay2019 Lydia Lavelle

Arbor Day in Carrboro

Posted on: April 30, 2021
Town Council Live Stream

Town Council Update

Posted on: April 23, 2021
Carrboro This Week

Carrboro This Week

Posted on: April 23, 2021
Town Council Live Stream

Town Council Update

Posted on: April 16, 2021
Carrboro This Week

Carrboro This Week

Posted on: April 16, 2021
Town Council Live Stream

Town Council Update

Posted on: April 9, 2021
Carrboro This Week

Carrboro This Week

Posted on: April 8, 2021
Lydia Landscape-0645

Poetry Month in Carrboro

Posted on: April 7, 2021
Town Council Live Stream

Town Council Update

Posted on: April 1, 2021
Carrboro This Week

Carrboro This Week

Posted on: April 1, 2021
Town Hall and tulips

Town Holiday Service Changes

Posted on: March 29, 2021
Earth Hour

2021 Earth Hour in Carrboro

Posted on: March 26, 2021
Carrboro This Week March 26

Carrboro This Week

Posted on: March 26, 2021
Carrboro This Week March 19 2021

Carrboro This Week

Posted on: March 19, 2021
Carrboro This Week Connects

Carrboro This Week

Posted on: March 12, 2021
Town Council Live Stream

Town Council Update

Posted on: March 12, 2021
Carrboro Police

Carrboro Police Investigate Shooting

Posted on: March 9, 2021
Joint Cleanup 1

2nd Annual Joint Creek Clean-Up

Posted on: March 8, 2021
Town Council Live Stream

Town Council Update

Posted on: March 5, 2021
Carrboro This Week March 6

Carrboro This Week

Posted on: March 5, 2021
Carrboro Connects March 18 Meeting

Carrboro Connects Community Workshop

Posted on: March 5, 2021
Town Council Live Stream

Town Council Update

Posted on: February 26, 2021
Carrboro This Week Feb 26

Carrboro This Week

Posted on: February 26, 2021
Virtual QA Flyer_March 6

Virtual Stream Restoration Q&A

Posted on: February 26, 2021
Scholastic Journalism

Scholastic Journalism Week in Carrboro

Posted on: February 19, 2021
Town Council Live Stream

Town Council Update

Posted on: February 19, 2021
Project Updates

Carrboro Project Updates

Posted on: February 19, 2021
English Ivy

Invasive Species Awareness Week

Posted on: February 21, 2021
Carrboro This Week Feb 19

Carrboro This Week

Posted on: February 19, 2021
BIPOC Business

BIPOC Business Roundtable Discussion

Posted on: February 16, 2021
Carrboro This Week Feb 12

Carrboro This Week

Posted on: February 12, 2021
Town Council Live Stream

Town Council Update

Posted on: February 12, 2021
Fire Station

Fire Strikes Multi-Family Dwelling

Posted on: February 12, 2021
For-the-Love-of-Carrboro2

For the Love of Carrboro 2021

Posted on: February 8, 2021
Council Zoom Meeting Photo

Town Council Update

Posted on: February 8, 2021
Carrboro This Week Feb. 5, 2021

Carrboro This Week

Posted on: February 5, 2021
Council Zoom Meeting Photo

Town Council Update

Posted on: January 29, 2021
Carrboro This Week Jan 29

Carrboro This Week

Posted on: January 28, 2021
Council Zoom Meeting Photo

Carrboro Town Council Update

Posted on: January 22, 2021
Dr K Corbett

Dr. Kizzmekia Corbett Day in Carrboro

Posted on: January 22, 2021
Carrboro This Week Jan. 21

Carrboro This Week

Posted on: January 21, 2021
Pauli Murray mural

31st Annual Pauli Murray Awards

Posted on: January 19, 2021
Carrboro This Week

Carrboro This Week

Posted on: January 15, 2021
Council Zoom Meeting Photo

Town Council Update

Posted on: January 15, 2021
COVID-PlanComments-1-2021

Long-Term Recovery Plan Ready for Review

Posted on: January 18, 2021
COVID-19 Memorial Day Wednesday, Jan.uary 19, 2021

COVID-19 Memorial Day in Carrboro

Posted on: January 13, 2021
Carrboro This Week Jan 8

Carrboro This Week

Posted on: January 7, 2021
Council Zoom Meeting Photo

Town Council Update

Posted on: January 8, 2021
Chief Horton

Carrboro Police Chief to Retire

Posted on: January 6, 2021
Dr. MLK Jr Special Event 2021 Flyer

He Had a Dream. Are We Living It?

Posted on: December 22, 2020
Carrboro This Week Dec. 18 2020

Carrboro This Week

Posted on: December 18, 2020
Town Commons - 1

Carrboro Extends Park Pavilion Fee Waivers

Posted on: December 17, 2020
Ron Stutts

Friday is Ron Stutts Day in Carrboro

Posted on: December 16, 2020
COVID-19 Testing

Free COVID-19 Testing

Posted on: December 14, 2020
Happy Holidays Carrboro

Carrboro Annual Holiday Program

Posted on: December 23, 2020
Tyrone Small Carrboro This Week

Carrboro This Week

Posted on: December 5, 2020
Carrboro Cheer Poster Nov2020

Introducing: Carrboro Cheer

Posted on: December 4, 2020
Council Zoom Meeting Photo

Town Council Update

Posted on: December 4, 2020
Carrboro This Week Nov 25 2020

Carrboro This Week

Posted on: November 24, 2020
Council Zoom Meeting Photo

Carrboro Town Council Update

Posted on: November 25, 2020
Holiday Shopping in Carrboro

Small Business Saturday in Carrboro

Posted on: November 23, 2020
203 Project Carrboro This Week

Carrboro This Week

Posted on: November 20, 2020
Council Zoom Meeting Photo

Carrboro Town Council Update

Posted on: November 20, 2020
2019 Transgender Day of Remembrance logo

Transgender Day of Remembrance

Posted on: November 20, 2020
Care-to-Share-logo

It’s Care to Share Day in Carrboro

Posted on: November 19, 2020
Council Zoom Meeting Photo

Carrboro Town Council Update

Posted on: November 6, 2020
Carrboro This Week Nov 13 2020

Carrboro This Week

Posted on: November 13, 2020
visit Carrborro feel free

Introducing Visit Carrboro!

Posted on: November 10, 2020
 Carrboro This Week Nov 6, 2020

Carrboro This Week

Posted on: November 6, 2020
Council Zoom Meeting Photo

Carrboro Town Council Update

Posted on: November 6, 2020
We're looking for volunteers to plant trees

We're Planting Trees in Carrboro!

Posted on: November 6, 2020
Carrboro This Week Oct 30

Carrboro This Week

Posted on: October 30, 2020
Fire-Rescue Patch

Fire Strikes Single-Family Home

Posted on: November 1, 2020
Council Zoom Meeting Photo

Carrboro Town Council Update

Posted on: October 30, 2020
Carrboro This Week Oct 23

Carrboro This Week

Posted on: October 23, 2020
Council Zoom Meeting Photo

Carrboro Town Council Update

Posted on: October 23, 2020
Carrboro This Week Oct 16

Carrboro This Week

Posted on: October 17, 2020
Council Zoom Meeting Photo

Carrboro Town Council Update

Posted on: October 16, 2020
COVID-19 Testing

Free COVID-19 Testing and Free Flu Shots

Posted on: October 13, 2020
town seal

NOTICE OF PUBLIC HEARING

Posted on: October 16, 2020
Carrboro This Week

Carrboro This Week: Oct. 9, 2020

Posted on: October 9, 2020
Council Zoom Meeting Photo

Carrboro Town Council Update

Posted on: October 9, 2020